The Office (U.S.) is a mockumentary-style sitcom that follows the daily lives of employees at Dunder Mifflin, a struggling paper company in Scranton, Pennsylvania. Led by Michael Scott (Steve Carell), an awkward and often clueless manager, the show humorously explores office dynamics, workplace relationships, and corporate absurdities. Known for its dry humour, memorable characters, and heartfelt moments, it became one of the most iconic sitcoms in TV history.
1. Boom (slang/interjection)
- Definition: Used to emphasise a sudden realisation, victory, or successful moment.
- Example: “I just finished my entire project in one night. Boom!”
2. Limited-time offer (phrase)
- Definition: A deal or discount that is available only for a short period.
- Example: “Hurry up! This store is having a limited-time offer on laptops.”
3. It’s up to you (phrase)
- Definition: Used to tell someone that they have the responsibility or choice to make a decision.
- Example: “We can go to the beach or the mountains—it’s up to you!”
4. Boundaries (noun, in a personal context)
- Definition: Limits set to maintain respectful or appropriate behaviour in relationships.
- Example: “I don’t talk about my personal life at work; I like to set clear boundaries.”
5. C’mon! (slang/contraction of “Come on!”)
- Definition: Used to express frustration, encouragement, or disbelief.
- Example: “C’mon! You seriously believe that story?”
6. Gotta (slang/contraction of “Got to”)
- Definition: Informal way of saying “have to” or “must.”
- Example: “I gotta finish my homework before I go out.”
7. See how it’s done? (phrase)
- Definition: Used to point out or demonstrate the correct way to do something.
- Example: “Watch me make this shot—see how it’s done?”
8. I don’t think you’ll regret it (phrase)
- Definition: A way to reassure someone that they are making a good decision.
- Example: “Try this new restaurant—I don’t think you’ll regret it.”
9. Whisper (verb)
- Definition: To speak very quietly so that only certain people can hear.
- Example: “She whispered the secret into my ear so no one else could hear.”
Here’s what’s going to happen. I am going to have to fix you.
Manage you two, on a more personal
scale. A more micro form of management. Jim, what is that called?
“Micro-gement?”
Boom. Yes.
Now Jim is going to be the client.
Dwight, you’re going to have to sell to him without being aggressive, hostile or difficult. Let’s go.
All right fine.
bbbrrring (bing)
Hello.
Hello, this is Dwight Schrute from the Dunder Mifflin paper company.
Well that’s great, because I need paper.
Excellent, then you are in luck because we are having a limited time offer, only on EVERYTHING.
Wow, this is my lucky day!
[whispered] Ask him his name.
What is your name sir?
I am Bill Buttlicker.
Really, that’s your real name?
How dare you?
My family built this country by the way,
Be respectful Dwight, please.
Yes, Michael.
Could you hold on one second, it’s my other line.
What? No, but I…
Hello?
Yeah
Laughs No, I’m just on the phone with this STUPID salesman. He’s so dumb.
Probably just gonna keep him on the line forever and not buy anything.
Okay!
It’s up to you to change his mind.
Sorry, that was a family emergency.
Oh no, what’s wrong?
You know what? That’s private.
Boundaries, Dwight! C’mon!
Oh, I’m sorry, Mr. Buttlicker! As I was saying: we are having a limited-
Sorry could you speak up a little bit louder?
I’m hard of hearing.
It’s hard if he’s an old man.
Okay, as I was saying right now –
You gotta talk louder.
Okay. Our prices have never been lower –
Son, you have to talk louder!
… Never been lower!
LOUDER, SON!
BUTTLICKER! OUR PRICES HAVE NEVER BEEN LOWER!
Stop it, stop it!
That is totally inappropriate.
You never yell at the client!
Now you listen to me, sir.
Here we go.
The three words I would describe you as, is aggressive, hostile and definitely difficult!
Please Mr Buttlicker.
I’m irate right now!
Give me the phone.
Please give me another chance. Mr Buttlicker?
Give me the phone.
I have to put you on with my boss.
Well I should hope so.
Who is this?
Hello. This is Michael Scott, regional manager.
Well, this is William M. Buttlicker.
Hello, Mr. Buttlicker. How may we help you?
Michael, I like the sound of your voice. You know what I’m gonna do? I’m gonna buy 1 million dollars worth of paper products today.
See how it’s done? Thank you very much, sir. I don’t think you’ll regret it. See what I did?
You’re the master.
There is one condition Michael.
Yes?
You have to fire the salesman that treated me so terribly.
Don’t do, it Michael.
whispers It’s a million dollar sale.
- Have you ever had a role in sales? Did you like it? Do you think you’d like it?
- What is the hardest thing about being in sales?
- How do you think selling will change in the future?
- How has it already changed over the past century?
